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Privacy Policy

(Articles 13 and following of the European Regulation 679/2016)

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This information is intended to describe how the website is managed with reference to the processing of personal data of visitors who consult it and use it to make orders / purchases. This is an information that is provided pursuant to art. 13 of the European Regulation n. 679/2016 (regulation for the protection of personal data in all the Member States of the European Union) to those who connect to the www.bestcomo.com website.

The personal data of the user, provided to Best Como Immobiliare S.r.l. following consultation of the site or the purchase of products / services, they are used by Best Como Immobiliare S.r.l. in compliance with the principles of privacy protection established by the European Regulations and other applicable regulations.

 

Data Controller

The data controller is BEST COMO IMMOBILIARE S.R.L., based in Como (CO), Via XX Settembre, 20, tax code 03604180137, VAT number 03604180137.

Eventual Data Processors will be appointed, upon the conferment by the Owner of external assignments for the performance of which it is necessary to share the data of the Customer, only for the purposes connected to the contracts / relationships that may exist between the parties, among those that provide sufficient guarantees to put in place suitable technical and organizational measures in such a way that the treatment meets the requirements of the Regulation and guarantees the protection of the rights of the interested party and subject to the signing by the person in charge of the specific contract / addendum the requirements and specifications of the treatment itself.

 

Purpose and legal basis of the processing

The purposes of the processing for which the user's data are intended are:

a) fulfillment of pre-contractual and contractual relationships between the parties and fulfillment of the rules and legal obligations to which the Data Controller is subject (for example, registration on the website, purchase of services, customer assistance in the use of products and services provided by the Company);

b) additional and different purposes than the contractual ones (marketing on company products, sending to the user the newsletter, commercial communications and / or advertising material services and other products of the company).

For the pursuit of the purposes referred to in point a) the processing of personal data of the interested party is necessary and the consent to the same is directly fulfilled in the conferment of assignment / purchase of the product.

The data subject's express consent, supplied either in paper form or electronically, is required for the processing of data relating to the purpose other than the pre-contractual / contractual terms referred to in point b).

The Assignment and the mandatory or the optional nature of the data

The personal data requested are exclusively those necessary for the fulfillment of the user's request, in full compliance with the principles of the adequacy of the treatment established in the European Regulation. They are therefore mandatory as strictly functional to the execution of the services requested by the user.

 

In particular:

- Surname, first name, e-mail, telephone number.

- Tax data for the purchase of products and services provided by the company.

 

These data, subject to the express consent provided with the aforementioned methods, may also be used for the additional purposes referred to in letter b) of the previous point.

Every user has the right to modulate their consent (for purposes other than contractual) at any time.

Method of treatment

The processing and storage of data will be carried out with the help of automated computer tools and / or paper, such as to allow access by the user / customer to his personal data in our possession, according to the most suitable methods to guarantee its integrity, updating, security and confidentiality, also protecting them from unauthorized and / or unlawful processing and from loss, destruction or accidental damage.

Subject to communications that are made in compliance with legal obligations, the data may be disclosed to third parties who perform specific tasks on behalf of the undersigned subject to their express commitment to the protection of your personal data in accordance with the provisions of this Information and the rules on the Data Processor pursuant to articles 28 and following of EU Regulation 679/2016, as well as the applicable legal provisions.

Duration of treatment

The processing of data will take place for the entire duration of the relationships established between the parties and, after the conclusion of the relationship / contract in place, to comply with the legal and civil law requirements applicable to the existing relationship, as well as any other fulfillment / obligation of the law to which the Data Controller is bound with regard to the services referred to in point a) while, for the services referred to in point b) subject of express consent, will take place until such consent is revoked by the interested party .

Rights of the interested party

At any time the interested party may exercise, with a written request, against the Data Controller identified above, all the rights recognized by the applicable European and internal legislation and in particular by articles 13, 14, 15 to 22 and 34 of the European Regulation and by the national legislation in force, and in particular:

a) the right to obtain confirmation of the existence or not of data concerning you, even if not yet registered, and their communication in intelligible form, the right to obtain free access and / or copy of your personal data object of treatment with indication of all the aspects relevant to the treatment envisaged by the European Regulation.

b) the right to obtain, free of charge, the updating, correction of inaccurate data, the limitation of processing or, when interested, the integration of data.

c) the right to object, in whole or in part, to the processing of personal data concerning you even if pertinent to the purposes of collection for legitimate reasons or to withdraw, in whole or in part, your consent, where it is necessary.

d) the right to submit a complaint to a supervisory authority (Authority for the protection of personal data) or judicial authority;

The complete list of the rights of the interested party is available in paper form at the Data Controller's registered office or by e-mail upon written request.

 

INFORMATION ON COOKIES

What is a cookie and what is it for?

In computing HTTP cookies (more commonly called Web cookies, tracking cookies or simply cookies) are lines of text used to perform automatic authentication, tracking sessions and storing specific information about users who access the server, such as favorite websites or, in the case of internet purchases, the content of their 'shopping carts'. In practical and non-specialist terms, a cookie is a small file, stored on the computer by websites during browsing, useful for saving preferences and improving website performance. This optimizes the user's browsing experience. (Wikipedia)

 

Use of cookies

The site uses cookies to make its services simple and efficient for users who view the pages of the site.

Users who view the site, will enter the minimum amount of information in the devices in use, which are computers and mobile devices, in small text files called "cookies" saved in the directories used by the user's web browser.

Disabling cookies some of our services may not work properly and some pages will not display them correctly.

There are various types of cookies, some to make more effective use of the Site, others to enable certain features.

Analyzing them in detail, our cookies allow:

- memorize the preferences entered

- avoid re-entering the same information several times during the visit such as user name

- analyze the use of the services and content provided by the site to optimize the browsing experience and the services offered

 

TYPES OF COOKIES USED BY OUR SITE

Navigation cookies

These cookies allow the site to function properly are used to gather information on how visitors use the site. This information is used to compile reports and help us improve the site. The cookies collect information anonymously, including the number of visitors to the site, from where the visitors arrived and the pages they visited.

 

Analytical cookies

These cookies are used for example by Google Analytics to process statistical analysis on how users navigate the site through computers or mobile applications, the number of pages visited or the number of clicks made on a page while browsing a site.

Third-party cookies

These cookies are used by third-party companies. The use of these cookies does not normally imply the processing of personal data. Third-party cookies derive from ads from other sites, such as advertisements, on the website displayed. They can be used to register the use of the website for marketing purposes.

 

How to change cookie settings

The settings to manage or disable cookies may vary depending on the web browser used, therefore, for more information on how to perform such operations, we suggest you to consult the manual of your device or the "Help" of your web browser.

The following are the links to the Users that explain how to manage or disable cookies for the most widespread web browsers:

- Internet Explorer: http://windows.microsoft.com/it-IT/internet-explorer/delete-manage-cookies

- Google Chrome: https://support.google.com/chrome/answer/95647

- Mozilla Firefox: http://support.mozilla.org/it/kb/Gestione%20dei%20cookie

- Opera: http://help.opera.com/Windows/10.00/it/cookies.html

- Safari: https://support.apple.com/kb/PH19255

You can still delete cookies using one of the many 'cleaners' of third parties, such as CCleaner.

Once the cookies have been deleted, it is normal for the browser and the various websites to reappear with requests for customization: this is due, in fact, to the cleaning performed.

Third-party cookies

Third-party cookies may be installed: these are cookies, analytical and profiling, Google Analytics, Google Maps, Google ReCaptcha, YouTube.

These cookies are sent from the websites of the aforementioned third parties external to our site. The analytical cookies of third parties are used to detect information on the behavior of users on the site. The survey takes place anonymously, in order to monitor the performance and improve the usability of the site. The third-party profiling cookies are used to create profiles related to users, in order to propose advertising messages in line with the choices expressed by the users themselves.

The use of these cookies is governed by the rules set by the third parties themselves, therefore, users are invited to view the privacy policies and indications to manage or disable cookies published on the following web pages:

For Google Analytics cookies:

- privacy policy: https://www.google.com/intl/it/policies/privacy/

- indications to manage or disable cookies: https://support.google.com/accounts/answer/61416?hl=it

 

For Youtube cookies:

- privacy policy: https://www.youtube.com/static?gl=IT&hl=it&template=terms

- indications to manage or disable cookies: https://support.google.com/youtube/answer/32050?co=GENIE.Platform%3DDesktop&hl=it

 

For Google Maps cookies:

- privacy policy: https://www.google.com/intl/it/policies/privacy/

- indications to manage or disable cookies: https://support.google.com/accounts/answer/61416?hl=it

 

For Google ReCaptcha cookies:

- privacy policy: https://www.google.com/intl/it/policies/privacy/

- indications to manage or disable cookies: https://support.google.com/accounts/answer/61416?hl=it

 

For more information

For more information, request the complete list of the rights of the interested party and to exercise the rights established by the European Regulations, you can write to the Data Controller, at the following e-mail address info@bestcomo.com.

 

Last updated: 25.05.2018

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